eRA Information: iEdison and ERL Will Be Unavailable Thursday, July 16 for eRA’s Upcoming Software Release

iEdison and Edison Report Lite (ERL) will be offline for eRA’s summer software release starting on Thursday, July 16, 2015, at 9 p.m. ET.  The system is scheduled to be available again by 7 a.m., Friday, July 17, 2015.

For this release, there will be no changes in iEdison or ERL functionality.

NOTE: The ability to submit help tickets online will not be available during the downtime listed above.

eRA Update: Ext-UAT and Commons Demo Downtime Now on Thursday, July 9, 2015

An internal power outage in our office building in Bethesda, Md., today has impacted our preparation time for the planned changes to the External User Acceptance Test (Ext-UAT) and the Commons Demo environments.

Hence, we are rescheduling the downtime to Thursday, July 9, 2015. The environments will be offline from 9 a.m. to 5 p.m. in preparation for the summer system-wide software release starting on Thursday, July 16, 2015 at 9 p.m. ET.

We are sorry for any inconvenience this may cause.

eRA Information: Ext-UAT and Commons Demo Will be Unavailable Wednesday, July 8, 2015

The External User Acceptance Test (Ext-UAT) and the Commons Demo environments are scheduled to be offline Wednesday, July 8, 2015 from 9 a.m. to 5 p.m. in preparation for the summer system-wide software release starting on Thursday, July 16, 2015 at 9 p.m. ET. As part of our standard practice before each quarterly software release, we update the Ext-UAT and Commons Demo environments with the changes that will take place in production the following week. 

We are sorry for any inconvenience this may cause.

eRA Reminder: Scheduled Downtime For iEdison and ERL on Saturday, May 23

We would like to remind you that eRA is planning to migrate its databases to a new platform over the upcoming Memorial Day weekend.

The scheduled migration involves about 8 hours downtime for iEdison and Edison Report Lite (ERL) beginning at 9:00AM ET on Saturday, May 23.

We look forward to the long-term benefits the migration will ultimately bring to our customers.

 

(Original message below sent Monday, May 4, 2015 at 11:48AM)

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