eRA Alert: Log-in Issue Intermittently Affecting eRA Systems

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It has been discovered that users may be experiencing log-in issues with eRA systems (ASSIST, eRA Commons, Internet Assisted Review, and iEdison).

We are working to identify the problem and will provide more information when it is available.

We are sorry for the inconvenience.

If you feel the issue has impacted your ability to submit on time to NIH due dates, please follow our guidelines for dealing with system issues. You can take advantage of our online ticketing system or call the eRA Service Desk at toll-free: 1-866-504-9552, phone: 301-402-7469. It is acceptable to list multiple impacted applications in the same ticket.

This page last updated on October 19, 2020
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eRA Alert: Log-in Issue Intermittently Affecting eRA Systems