eRA Information: Ignore Manage Access Messages for Post Submission Actions on Human Subject Study Records

Tuesday, June 26, 2018

The new Human Subjects System (HSS) leverages much of the functionality of ASSIST, including sharing screens and notification processes. We have been made aware that an automated message associated with Manage Access is incorrectly being sent to Principal Investigators (PIs).

 

When NIH staff initiate an update to a human subject study record for the first time, the contact PI is receiving a message informing them that they have edit and view access to the identified application.

 

The message reads:

 

Dear <PI NAME>:

You have been given access to the application <APPLICATION ID #> <INSTITUTION NAME> by <NIH STAFF NAME>. To access this application, navigate to the Web page https://public.era.nih.gov/assist and login using your existing eRA username.  If you have more than one eRA account, please login with the account you want to use to access this application.

You have been given the following access levels:

       Edit Application All 

        View Commons Details 

If you have any questions about this email, please contact <NIH STAFF NAME> at <NIH STAFF EMAIL>, who initiated this action.  Alternatively, you may contact the eRA Help Desk at 1-866-504-9552 or visit the Grant Support Portal

 

This issue will be corrected in an upcoming release. In the meantime, any managed access messages that the PI may receive can be ignored.

 

We are sorry for any inconvenience this may cause.