eRA Information: Experienced Technical Issues, Now Resolved

Monday, November 6, 2017

It was reported that was experiencing technical issues impacting applicants’ ability to access application packages, submit, check status of a submission and access their website. These issues also impacted some features in ASSIST and NIH’s ability to process applications. It appears that service to has been restored and NIH is now processing all submitted applications.  These issues may have been related to a wider Internet issue.


If any issues with Federal systems impact your ability to submit on time to NIH due dates, please follow our guidelines for dealing with system issues. You can take advantage of our online ticketing system and it is acceptable to list multiple impacted applications in the same ticket.