eRA Information: Scheduled Downtime for eRA Commons, ASSIST Starts Thursday, July 20

Tuesday, July 18, 2017

Scheduled Downtime for the July Release:

eRA Commons and ASSIST will be unavailable beginning at 9 p.m. ET Thursday, July 20 and will return to service by 7 a.m. ET Friday, July 21, 2017.

The downtime will allow for the deployment of updates in eRA’s July system-wide software release.

NOTE: The ability to submit help tickets online will not be available during the downtime listed above.