We’ve received some inquiries regarding problems logging into eRA Commons and ASSIST. In nearly all cases, the issues have centered on expired passwords. Our NIH eRA password policy requires passwords to be reset every 120 days. A recent security update forced a subset of our users to need to update their passwords outside of the normal 120 day timeframe.
The issue affecting user ability to log in to eRA Commons, ASSIST, IAR, iEdison and related services has been resolved.
If any issues persist, please contact the eRA Service Desk at http://grants.nih.gov/support/
The eRA Service Desk has received reports that users of eRA Commons, ASSIST, IAR, iEdison and other related services are unable to log in. We are working on identifying the source of the problem.
We will provide more information when it is available.
Last December we made some technology changes to how ASSIST manages uploaded attachments and generates application and form previews. We migrated all your uploaded attachments to the new technology and moved new application and form previews to the new technology.
A Human Subjects System (HSS) release on Thursday, January 24, 2019, will introduce the following validations and warning messages for Research Performance Progress Reports (RPPR). These validations are for Section 6 and other fields on the Human Subjects Clinical Trials form.
Due to upgrades being deployed to the eRA Commons, documents found on the detailed Status Information screen (see Figure 1) will be unavailable tomorrow night, Tuesday, January 8, 2018 from 9:00 p.m. to 10:00 p.m. EST.
An eRA release planned for tomorrow, Thursday, December 20, will result in disruption of the Person Search feature in xTrain from 5 p.m. to 6 p.m. While all attempts are being made to minimize this disruption we wanted to make you aware that users will not be able to complete a search for a person in xTrain during the specified time.
eRA is performing software updates to eRA Commons tonight, Thursday, October 18. The release may result in the temporary disruption of connectivity to the module. While all attempts are being made to minimize any lapses in connectivity, we wanted to make you aware that between 8 p.m. EST and 10 p.m. EST, users may not be able to access eRA Commons or may find their connection has been lost.