Revised 9/7/2018

If you are having trouble viewing any of the information contained in this help topic, it can also be found in the eRA Commons User Guide located online at http://era.nih.gov/commons/user_guide.cfm. Refer to the User Guide's Table of Contents for your specific topic.

Institution Contact Information

The Institution Contact Information component of the Institution Profile allows you to view your organization's contact information, such as name, phone number, and email address.

Viewing Institution Contact Information

You can view the information in the Institution Contact Information component of the profile by:

• Clicking the component tile header
• Selecting the View button from the Institution Contact Information component tile header

The information displays as read-only:

• Notice of Award Email
• Announcements and Notifications Email
• Closeout Correspondence EMail
• Contact Name
• Contact Phone
• Contact Email

Editing Institution Contact Information

If you hold the SO role within an organization, you can edit the information in the Institution Contact Information component of the Institution Profile.

Select the Edit button on the Institution Contact Information panel header to display all editable fields available in this component. The following fields are available for editing and are required fields:

• Notice of Award Email

  NIH uses this email address to send all notices of award for a grant.

• Announcements & Notifications Email

  NIH uses this email address to send grant reminders, system notifications, and other types of general correspondence.

• Closeout Correspondence Email

  NIH uses this email address to send any Closeout related communications.

• Contact Name

  NIH considers the person named here as the primary contact for this institution.

• Contact Phone

  Enter the phone number for the contact person listed in Contact Name.

• Contact Email

  Enter the email number for the contact person listed in Contact Name.

When you are done, select the Save All button at the top or bottom of the profile to save the changes. You can edit other components of the profile before saving your changes by selecting the View buttons of those components. The Save All button will save the changes made in all components.

If you do not wish to save your changes, select the Discard Changes button instead.

IMPORTANT: Only Commons users with the SO role can edit the Institution Profile. An exception exists for institutions having a TTO Administrator and no Signing Official. For these institutions, the TTO Administrator can edit all sections of the profile.

For institutions with both a Signing Official and TTO Administrator, the TTO Administrator can only edit the Extramural Technology Transfer Administration component.

See Also

• Institution Profile Module
• Personal Profile Summary Page
• Institution Basic Information
• Institution Name
• Institution Contact Information
• About the Institution
• Indirect Cost Negotiations
• Signing Officials and TTO Administrators
• Institution Address

Are you having trouble with eRA Commons?  The eRA Service Desk is there to help. Please visit their web page to submit a support ticket.

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