Notifications
TCM sends notifications at the following points in the lifecycle of a tracked term.
| Notification | Description | Recipients | Notification Type |
|---|---|---|---|
| Submission | Issued when the grants staff enters or updates the Submission Date for a tracked term | GMS, PO | Consolidated |
| In Review | Issued when term status changes to In Review | PD/PI, BO | Real-time |
| Return RAM | Issued when grants staff returns a RAM submission to the grantee | PD/PI, BO | Real-time |
| Add Term Comment | Issued when a user adds a comment to a term with the Send Internal Notification option checked | GMS, PO | Real-time |
| 30-day Warning | Issued 30 days before a term's due date | PD/PI, BO | Consolidated |
| Late | Issued the day after a missed due date | PD/PI, BO | Consolidated |
| 30-day Late | Issued 30 days after a missed due date | PD/PI, BO | Consolidated |
| Closed | Issued when a term is changed to Closed status | PD/PI, BO | Real-time |
NOTE: For information on configuring notification behavior for a term or condition, see Setup and Edit Terms Tracking.
About Consolidated Notifications:
- Each consolidated notification type is sent once a day, and if the system has multiple such notifications for a user, it consolidates them into a single email for each notification type.
- If a consolidated send attempt fails, the system attempts to resend it seven days later.
