Manage System Accounts

System accounts are used to access eRA Web Services.

Agency and Commons users can manage system accounts in their organizations.

For information on obtaining and registering a certificate from a Certificate Provider or Authority, please refer to the Web Services Certificate (S2S) Guide:

  • Section 2.4.3 for Commons users

Perform the following steps:

  1. To manage a system account, first perform a search to locate the account.
    1. See Search for System Accounts for more information.
  2. On the Search Results screen, click the Manage button for the system account you want to manage. The Manage Account screen opens.

Manage Account Screen for External Users

Figure 4: Manage Account Screen for external accounts

NOTE: Fields that are grayed out are not editable.

  1. Edit the available fields as needed.
  2. Click the Add Roles button to add the roles to the account. See Add System Roles for more information.

  3. To remove a role, click the Remove button. To remove all roles, click the Remove All button.
  4. Click Deactivate to deactivate an account. See Deactivate Account for more information.
  5. Click Save to save the changes or lick Cancel to cancel. The Account Details screen opens and displays a success message.

Account Details Screen - External Users

Figure 5: Account Details Screen for external users

  1. You can perform these additional actions in the Account Details screen:
    • If the certificate needs to be validated, click the Validate Certificate button. See Validate Certificate for more information.
    • To return to the Manage Accounts screen, click the Manage button or the Go Back hyperlink.
    • To return to the Search Accounts screen to enter new search criteria, click the Back to Search button.