eRA Enhancements: eRA Commons’ Upcoming Release Scheduled Downtime for Thursday, April 21

Scheduled Downtime for April Release:

eRA Commons, ASSIST and iEdison will be unavailable beginning at 9 p.m. ET Thursday, April 21, and will return to service by 7 a.m. ET Friday, April 22, 2016.

This release is focusing on multiple “behind the scenes” updates and fixes.

NOTE: The ability to submit help tickets online will not be available during the downtime listed above. 

eRA Information: Ext-UAT Changes: Do Not Create or Modify Accounts the Week of April 18

Due to an upgrade of the eRA Commons user authentication service on Friday, April 22, 2016, we request that users do not create or modify accounts, including passwords in the Ext-UAT environment for ASSIST, System to System (S2S), Commons Demo, and iEdison during the week of April 18.  Any changes made during the week may be lost as result of updates to the user authentication service.

We are sorry for any inconvenience this may cause.

Please note that this process will not affect the production environment.

eRA Information: Ext-UAT and Commons Demo Will be Unavailable Tuesday April 12, 2016

The External User Acceptance Test (Ext-UAT) and the Commons Demo environments are scheduled to be offline Tuesday, April 12, 2016 from 9 a.m. to 6 p.m. in preparation for the spring system-wide software release. As part of our standard practice before each quarterly software release, we update the Ext-UAT and Commons Demo environments with the changes that will take place in production the following week.

These changes will be implemented to production starting on Thursday, April 21, 2016 at 9 p.m. ET.

eRA Information: Ext-UAT for ASSIST, S2S Submissions, Commons Demo, and iEdison Will be Unavailable Friday Morning 7-9 AM

The External User Acceptance Test (Ext-UAT) environment for ASSIST, System to System (S2S), Commons Demo, and iEdison will be brought offline from 7 a.m. to 9 a.m. Friday, April 8, 2016.

This is part of the standard testing environment maintenance window as noted at: http://grants.nih.gov/grants/ElectronicReceipt/system_testing.htm

We are sorry for any inconvenience it may cause.

Please note that this process will not affect the production environment.

eRA Enhancement: New Account Management Feature Planned for March 25 Software Release

eRA will be performing software updates to the Account Management System (AMS) as part of a release scheduled for deployment tomorrow, Friday, March 25, 2016.  AMS is used by Signing Officials and other authorized staff to create, manage and search user accounts in eRA Commons.

The release will not require system downtime and is not expected to disrupt any of the eRA systems. Users should have full access to these systems throughout the release. 

eRA Alert: Issue Discovered in xTRACT with Participating Departments/Programs

An issue has been discovered in xTRACT. If a Research Training Dataset (RTD) table is updated and Participating Departments or Programs are removed, the result will be a loss of previously entered census data.

The issue is being addressed and should be resolved shortly. In the meantime, please do not remove any Participating Department or Programs from any RTDs until further notice.

eRA Alert: Ext-UAT for ASSIST, S2S Submissions and Commons Demo Will be Unavailable Starting Today at 4 PM

The External User Acceptance Test (Ext-UAT) environment for ASSIST, System to System (S2S) and Commons Demo will be brought offline at 4 p.m. today, Thursday, March 03, 2016.

The environment is being brought down to apply a critical software patch and is expected to be back in service by 11 p.m. tonight.

We are sorry for any inconvenience it may cause.

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