Contacting the eRA Commons Service Desk

If, after consulting the online help, you need additional assistance with LikeThis, please contact the eRA Commons Service Desk:

Toll-free: 866-504-9552
Phone: 301-402-7469
TTY: 301-451-5939
Web: https://grants.nih.gov/support/ (preferred method of contact)
Email: s2ssupport@mail.nih.gov (for system-to-system support)
Hours: Monday - Friday, 7 a.m. to 8 p.m. Eastern time, except Federal holidays

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Are you having trouble with LikeThis? The eRA Commons Service Desk is here to help. Please visit the eRA Commons Service Desk to submit a support ticket.

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