Updated 11/15/2018

If you are having trouble viewing any of the information contained in this help topic, it can also be found in the Account Management System (AMS)User Guide located online at https://era.nih.gov/ams/user_guide.cfm. Refer to the User Guide's Table of Contents for your specific topic.


Manage Accounts

User Accounts

Once an account is created it can be maintained via the Manage Accounts screen.

System Accounts

Agency, Commons, and iEdison external users can modify system accounts.

For information on obtaining and registering a certificate from a Certificate Provider or Authority, please refer to the Web Services Certificate (S2S) Guide:



Are you having trouble with Account Management System (AMS)?  The eRA Service Desk is there to help. Please visit their web page to submit a support ticket.

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