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Links and Information

• Electronic Submission
• Office of Extramural Research
• National Institutes of Health
• Grants.gov

Feedback & Support

• Overview

eRA Commons Home Page

• Commons Home Page

eRA Commons Help

• Commons Support Page (User Guide and Release Notes)
• Commons Online Help
• Commons FAQs
• eRA Commons Helpdesk

eRA Commons Quick Queries

• Commons Registered Organizations
• Progress Report Search
• IPF Number Search
• Issued Notice of (Grant) Award

Resources

• eRA Commons Roles

xTrain Feedback & Support

We encourage you to provide feedback to the eRA Commons Help Desk. Report to the Help Desk:

• Issues using the xTrain system
• Feedback on support resources (quick reference sheets, training materials, FAQs)
• Anything else about your xTrain experience you would like to share

eRA Commons Help Desk
Web: http://ithelpdesk.nih.gov/eRA/ (Preferred method of contact)
Toll-free: 1-866-504-9552
Phone: 301-402-7469
TTY: 301-451-5939
Hours: Mon-Fri, 7a.m. to 8 p.m. Eastern Time

Additional xTrain Contacts

• Research Training Coordinator: Jennifer Sutton (suttonj@mail.nih.gov)
  
  
• eRA Customer Relationship Manager: Linda Katzper (katzperl@od.nih.gov)

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